Archive for category Economy

Restaurant Trends for 2010

friedchickenNot one to miss a list, here’s one from a restaurant consulting company, (Joseph Baum & Michael Whiteman), ready with predictions for next year.  Their list recognizes that we are different consumers and diners, and our agenda for the coming year is to match food with our own personal needs. They believe restaurants have to align themselves with the consumer who is still suffering the extreme economic woes that significantly impacted numerous restaurants to close this past year. Time to digest.

Some of the hot buttons are: Economic survival, artisan and hand-made, neighborhood and local, and authentic and real. These are the themes that run through the trends restaurants must focus on: The diner is a different customer than he was not so long ago and missing these concepts may mean missing the proverbial boat.

Time for more appetizers and small plates that guests can share. Dining is more comarderie; the concept adds to the comfort level of dining out.

Upscaling the Downscale. With gourmet hamburger sales and artisan hot dog sales increasing and steakhouses sliding, this is the time for chefs to be inventive with their burger options. Lamb burgers have become popular as have the list of homemade condiments and relishes to accompany the popular new foods.

Get over the “organic”and “natural” labels which the company believes are overused and lost in translation. Instead opt for fresh, local, and hand-made, all terms that have an inherent level of trust. We can visualize the farmer, the farm market and the chef’s garden. It’s about trust.

Fried chicken is the new pork belly. No more emphasis on getting the diner to crave new foods. Fried chicken has become the norm from all manner of chef including Thomas Keller’s new Ad Hoc Restaurant in Yountville, CA where Monday nights are chicken dinner nites. No one wants to miss this gravy boat.

I’m saving a few from the list for later in the week as they encompass the other type of diner or shopper we have become. Consider this a reflection of our dining habits and styles that are important for a comfortable restaurant experience. As the list focuses us on the new decade, so much of the theme sounds a lot like this year, doesn’t it!

Hope everyone’s listening.

What do you think it takes to get a restaurant to survive the economic elephant that is still in the room?

Tags: ,

No Comments

I Like When YOU Listen–Thanks, Grocers

After a truly tough year fighting the economy, mounting bills, and the increased costs of  some basic foods, grocers have responded in a variety of ways. We’ve seen triple coupons, dollar-off opportunities with a minimal purchase, and aisles filled with signs shouting out “lower prices”. We’ve had deals, great deals, new deals, and you name it, but somehow we are still left with a few questions.

What’s the real deal? Why were prices so high in the first place? The honest answer is: Because they could be. People were more flush with money, they had jobs, bills were getting paid, and high grocery prices were an almost accepted fact of life. Now with all the additional coupons from grocers and manufacturers, we are in a different world. The worry is that economic signs are improving and grocers will return to their old ways.

First, you need to be a member. Membership loyalty cards, those pesky things that are all over your keychain, are often necessary to get the savings. Most chains let you type in your phone number rather than make you carry the 500-lb assortment of ways you are trying to save. Whether a club card, card saver, or whatever it’s calledeVic_logo, it is the modus operandi of the shopping universe.

Wegmans came up with a response to consumer anxiety this past Sunday when their senior vice president of consumer affairs Mary Ellen Burris turned her weekly column into a road map of good economic strategies. She recognizes they have seen changed buying habits, house-brand shopping, and greater focus on less expensive prepared foods. They stress they are committed to maintaining their prices and remain focused on how many items are less expensive now than they were in ‘08.

A new volley was tossed out today, food circular Wednesday, as Giant Food introduced its new point-based savings plan: Each dollar is a point, 250 points is 5 % off a future order (800 points earns a 20% off reward). They call it the Holiday Reward Coupon of Your Choice.

The gloves are off. May these strategies serve as the model for other grocers as we are far from being out of the woods. The holiday’s are coming, and we all appreciate that beef, pork, chicken, bread and dairy are less expensive than they were.

We are different diners, shoppers, and cooks. We will not go back to those spendthrift, carefree days of accepting high prices. We need the incentives to continue, and the grocers to recognize that the early part of the decade exhibited behavior we no longer can afford to stomach.

Price spikes need to stay off the shelves.

Tags: , , , ,

No Comments

Shrinking the Food

choccheeseckThe food police are probably all smiles about the latest food trend: Smaller portion sizes of an app or an entree. More restaurants are moving into the smaller sizes but maintaining the same price point as a way to survive the economic gargoyles.

What this means for the consumer is quite simple: Relief that prices have not climbed up. Good news. Yet, the sense of not feeling as sated after the meal: Troubling. Do the math with me: A mere substitution of a 5 oz chicken breast for what had been a 6 oz portion means the plate gets filled with a lot of greens. Here’s another one making the rounds: two 3-oz filet mignons instead of one 10 oz portion. Cost-wise the restaurant is saving a significant amount, and you as the diner are pleased that the price has not gone up.

This explains the small-plate phenomena. Not just tapas and mezze platters, but smaller choices; even Cheesecake Factory has been promoting this popular strategy (don’t worry they still have plenty of desserts). The new Michelin guide designates top restaurants that offer small plate value. We are not out of the woods yet; this trend helps us indulge.

Desserts are a different story. Prices have risen while at the same time their portion size has not decreased. Desserts, sweets, are always popular during troubling times. We’re not just talking cupcakes! Paying an extra 50 cents or even a dollar for a dessert does not seem as cost prohibitive as paying several extra dollars for an entree. You want the reward at the end of the meal!

So who wins? In many respects, we all do as the overly large portion size just increases our potential obesity stats. The restaurant wins as it  saves a little money and still has loyal customers. The pastry chef, if there is one, becomes a truly busy, sought after commodity.

We can all survive together.

Tags: ,

No Comments

Starbucks in the Victory Lane

It’s almost impossible to miss the outpouring of Starbucks ads centered around the new instant superstar, the Via. At least the company hopes that this will be star quality (this product has been touted for over a half a year now).

viaThe ads show an upbeat flair matching the belief that there’s a lot of anticipation surrounding the intro. Besides seeing it already in full display at Costco, it’s receiving attention from end-of-season campers who feel they have solved one of their biggest fears–no hot coffee. Of course, they could just follow Billy Crystal (”City Slickers”), and grind their own tentside.

There’s also news that the early clock cleaning reports from both McDonald’s and Dunkin’ Donuts may now be a piece of past history. The only negative news lately is that some songs have not been promoted as heavily as artists would like. Not everybody’s complaining.

As Starbucks sales continue to improve, we might be able to use that piece of news as an economic barometer: Is the economy back on track to support our caffeine habit?

Love it, as the ads say,”A product you can get through TSA.”

As long as airlines still offer hot water, we’ve got a match.

Tags: ,

No Comments

Nothing Scary about the Halloween Aisle

OK, maybe the ghosts and goblins are getting a little anxious about their candy haul for this Halloween, but no need to worry. Early indications say that candy sales are already way up; maybe the faltering economy has helped–sweet treats always help soothe the anxiety! Research indicates that “the average person is estimated to spend about $22.50 on Halloween treats in 2009.” Whew that’s a lot more than I would have guessed!

Maybe we better put down the blog and hit the stores while the supply is ample and there are still enticing sales and plenty of variety packages to help us make a great selection. Remember the old maxim: If no tricksters come, you want to be left with candy you like. No Milk Duds here. (Personal maxim).

Not just candy but all components of the end-of-the-month Holiday are doing well  Consumers are buying decorations and costumes; the only loser is the greeting card aisle. Think about it: What would you rather have, candy corn or a card with a picture of candy corn? Candy corn is for internal house consumption; tricksters get mini snack size bars!mandm

As I sit at my desk mulling the various snack bag size of candies, the answer is quite simple: Candy.

I can make my own card!

Tags: ,

No Comments

Economy Barometer: Restaurant Edition

Each time I imagine light at the proverbial end of the tunnel, I get further insight that all is not as one would hope. Restaurants still struggle. Many big time; some have called it a day. For those that are in the ring putting up a good fight, they have re-imaged themselves as more accessible, more financially reachable. Simple translation: Promotions.

Half-priced wine nights. We all love a good deal; especially when it is a true value. This concept could be even more enticing if it were not limited to a single slow evening. With so many states allowing diners to take home unfinished bottles, this type of promotion could be a further enticement to dining out.

value_added_dining

Pre-theater menus: A good idea. One that borders on great when top-tier restaurants participate, for instance, in New York, there’s Artisanal Bistro. Their pre-theatre menu morphed into “Value-Added Dining,” a prix-fixe menu at all meal times, like Restaurant Week forever!

In DC, there’s Tosca–an expensive restaurant that figured out how to bring in an earlier crowd during a potentially slow, quiet dinner hour. They even donate 10% of the “Dine at Dusk” proceeds to Food & Friends, an organization that helps individuals with life-challenging illnesses receive proper nutrition during difficult times. That alone should make you want to dine early. A smart pairing.

Back up a little: We have seen the proliferation and return of the Happy Hour concept which was exceedingly popular during the 60’s when it involved real food, not just chips. That trend disappeared until the past year when the food and drink combo came back into play. The latest participant: The Palm and its Prime Bites Menu.

The evidence of reality-based economic paranoia is true at all price points. Look at the $5 promotion which began so long ago at Subway and continues to draw in legions of customers. Smart move.

How about the latest family lure: Two Kids Eat Free at Boston Market. All you need to purchase is a single adult entree for at least $6–simple translation–3 can eat for 6. That works.

Promotions that worked earlier in the year are somehow reappearing or being extended, once again. Take T.G.I. Friday’s $5 sandwich deal: It’s back with special $5 off select entrees, too. IHOP wants to be a dinner destination as well as a breakfast spot–they have a new menu to put themselves into contention.

Restaurants are no longer trying to be coy about their strategies. Those that want to survive are willing to fight for the turf.

We’ll help you stay in business if you help OUR bottom line.

Tags: ,

No Comments

Great American Dine Out

Let’s help Share Our Strength (SOS) share its strength, its mission to end childhood hunger. Here’s an opportunity to support restaurants participating in the nationwide “Great American Dine Out.” The one-week promotion begins Sunday, September 20 and concludes Saturday evening, the 26th. Restaurants give back either through selected menu items, a percentage of overall sales, or special promotions that help SOS on its drive to end childhood hunger by 2015. Not an easy task especially in these tumultuous times!

There are a few ways to find the restaurants in your area, or your travel spot, that are participants. Two obvious directions are the SOS site itself where you can enter a zip code or city/state combo or with an online reservation service, such as Open Table–here’s a sample list for LA.dineout

Restaurants that give back are important destinations we should remember year-round. In this one special Dine Out week, they provide a winning solution to a critical nationwide problem.

Dine Out with SOS.

Tags: ,

No Comments

Are High-End Wines Passé?

winebeauA lot has changed since the dreaded Recession/near Depression and economic slide of 2009. We are definitely different shoppers, consumers, diners, cooks, and lest we forget, different drinkers. The specialty wine industry of high-priced labels may be truly limited to the top 1% of the population. They may not even know that there’s been a slowdown, a change in purchasing power. They may not have been affected, but they have to be making purchases or nothing will change.

It’s the 99% pf the Universe that has felt each bump in the road, each change and bit of negative news. Restaurants have clearly felt the impact–the naked eye shows more empty tables at once crowded hot spots (Search the blog under “restaurant,” and you’ll see a history of change). Grocery stores (a similar search) are tripping over each other to show how low their prices are. The wine industry has not been immune to these shopping trends. Not that everyone is drinking Two Buck Chuck which is often closer to three bucks, but the Under $10 bin is getting more competitive.

We could have always supported that bin if we had just focused on our neighbors to the South: Chile and Argentina. They both offer many fine, wonderfully drinkable wines that have been consistently affordable: Think Casa LaPostolle Sauvignon Blanc and Alamos Malbec. Likewise, many wines from Australia and New Zealand (Think Wolf Blass Shiraz or a Yalumba Riesling) have always offered top value add wonderful flavor profiles. Wines to pour.

The question is: Will the high-end winemakers be able to win back customers? Are we better educated now in our drinking habits and quicker to abandon the Big Labels in favor of our new finds?

The Champagne industry has long struggled with a marketing perception problem: They want to be all-round beverage rather than just a special occasion pour. Now its price point receives significant competition from sparkling wines such as Cava (Spain’s traditional Champagne Methode sparkler) and Italy’s contribution, Prosecco, both in the more affordable category.

Whole Foods, Trader Joe’s, and Wegman’s have figured out how to capture the new wine drinker. Expensive wines are still available, but the crowds gather around the more drinkable, affordable, wines to go with their scaled-down price-sensitive shopping list.

Just serve my red a little chilled.

Salud!

Tags: , ,

No Comments

Restaurants Are More Welcoming

I remember not that long ago, OK, maybe it was almost a year ago, that you couldn’t just pick up the phone and try to dine at a well-rated restaurant within the hour. Those days are gone, as are many of the restaurants!

Now, you can call up at 6 P and book a table at the last minute. Happens more often than not, and surprisingly seems to be the new trend. Don’t be afraid to take a chance. Happily they’ll start setting your place. People plan their dining out experiences more on the spur of the moment and less weeks ahead. Restaurants are left shuffling around staff and trying to decide if they’ll need extra help or have to send people home. The uncertainty factor has convinced more restaurants that online booking options are helpful rather than considered an extra expense.

Uncertainty continues to wreak havoczaytinya on the bottom line. With fewer customers, most likely spending less, all aspects of foodservice are under pressure. Purchasing changes do not appear to disappear so quickly. It is up to restaurants to continue to invite us into their homes. To convince us that such an outing is a worthwhile decision.

Even with recent reports of an uptick in restaurant sales, too many restaurants are not showing signs of improvement.

Dining out needs to remain a special experience; not just a quick solution.

Help us become loyal customers.

Tags: ,

No Comments

Prices Rising

marketbasketIt’s a good news-bad news story: We are moving into a post-Recession universe. We have seen prices drop on important commodities like milk and eggs: That’s the good news. Now flip the coin, and you get the other story. We escaped a near Depression cycle, but are headed onto a collision course of higher food prices. That’s a problem.

If people are supposed to spend again (post-Recession), and consumers have changed their ways of shopping, cooking, and dining out, this could be a red alert to slow down the rising price cycle. Rising prices will once again turn them away from major purchases if so much of their money has to go to basic food necessities. We must have learned something from this past cycle. Sure not every product dropped in cost (cereals and bakery products are up for the year), but many of the major ones were lower (beef prices were down over 2% in July) enabling cooks and chefs to be creative with a range of foods.

At the same time farmers continue their struggle. Farm incomes are down 38% no matter how many of us have joined CSAs, visit farm markets, and support all the Buy Local campaigns. It’s never been easy farming the land, but this news is truly depressing as the farmer in many ways has become the superstar of the food industry with all the attention being given to finding the best products locally. We have to save the farm.

So we have a double whammy situation: Rising basic food costs and farmers struggling beyond the bounds of livability. Both of these issues need immediate attention from the Administration.

We cannot move forward by continually sliding backwards.

Tags: , ,

2 Comments