Posts Tagged marketing

Plant-Based Universe

It has been an interesting year in the food world to watch grocers and some restaurants take a liking, a reality-based liking, to providing gluten-free foods. The strategy was as much about marketing as it was about honoring requests as more individuals began to understand how gluten-based products were affecting their digestive tract. Now that many have called G-F marketing a mainstream approach, step aside and watch a new darling unfold: Plant-based Diets.

Instead of shrugging me off or giving me the weirdo look, stop and listen. The old world word of choice was VEGAN, but through smart analysis the baggage that term carried with it was replaced with a phrase that seemed to have greater appeal. Yes, there are still plenty of items with the easily tagged V on the label, but the term getting much greater attention is that of plant-based. People who espoused vegetarianism for their whole life seem to have gradually moved in this direction. Anyway, many vegetarians defined their diet with different proteins as in “I’m a vegetarian, but I eat dairy and fish or sometimes, chicken.” It seemed personalized. That seems less true for those who follow the plant-based approach which eliminates dairy all together and strict adherents cut out all animal-based products. Yet, as with vegetarianism, there are numerous products that simulate taste for those who still, for example, want that cream cheese (tofu-based) on their morning bagel.

As we watched the product expansion in the G-F line, so will this particular food emergence continue to grow. When a small, non-chain restaurant readily understands you want your burrito without cheese and answers, “no problem, vegan, right,” you know the impact will spread. When you talk to former vegetarians who switched to the complete elimination of animal byproducts, the one sentence you hear repeatedly is “I feel healthier.” Anecdotal, for sure, but if it works, it works. 

Oprah ran a week of shows about eliminating all animal-based products from your diet. Those who follow what former President Bill Clinton is up to will note that his weight loss has been significant. It is about more than weight-loss that proves to be an attractive factor. The well-recognized book, The China Study spells it out as does research from numerous doctors and medical facilities in terms of helping people lower cholesterol, lessen the likelihood of various diseases,  and be able to live a healthier life.

Will you lose weight or generally be a healthier person without all the additives that regularly get added to food? A note of importance: As with all food selections, look for those with the purest, fewest ingredients. When you can, the rule of five–that’s a good ingredient maximum. No matter your approach, you know what the vitamin and mineral rituals you need to follow. President Clinton begins his day with a protein supplement. Know what you need. prod_full-tofu-silken-chocolate

In the meantime, watch the shelves fill with improved selections as plant-based living becomes this year’s G-F darling. No one denies that some diseases command G-F products or that health reasons dictate becoming a Vegan, but those who follow trends will notice an increase in shelf-space for those with a “V.”

Overall, a healthier society with the less is more approach.

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Policy Shifts: The Shrinking Plate

You can always tell when an industry starts to feel some strength under its wings. When promos start to slide and prices start to creep upwards. Another way to watch the food and beverage industry is to see how the center of the plate changes. Sometimes a restaurant tries a campaign and discovers that it is a losing proposition. For instance, take the issue of sides.

Giving them away as an all-inclusive price does not necessarily succeed for a long-term, non restaurant week basis. Yet when a restaurant decides that they can adjust their prices by eliminating the “included” in favor of charging for sides, the diner is left with an important decision. The prior $24 meal with two sides now costs over $30. The restaurant benefits. The customer needs to decide. This side-no side entree scenario is becoming more commonplace in the mid-tier market. Restaurants feel the same food pinch that home chefs and families feel: Rising food costs. Making this type of menu shift where the diner decides about an additional plate item can especially benefit a mid-tier restaurant.

Other changes a customer might notice is the center of the plate concept. More restaurants are shifting to increased garnishes as in a larger handful of chopped lettuce so the plate does not sit empty. One tiny piece of parsley does not do the trick! We know how everyone can save some money: Skip the tomatoes until they are again tasty and bursting with flavor. Not now!

Eliminating included sides or salads, increasing garnishes, and switching cuts of meat are three strategies becoming more prevalent in the current restaurant climate. The meat industry has plenty of so-called lesser cuts that work as well in maintaining price. We are seeing more hanger and flat iron steaks, for instance, for nightly dinner specials as they can be made juicy and tasty with the right cooking technique but save the restaurant and the diner an appreciable amount of money.banner2

All these trends are at work almost simultaneously as the diner continues to watch his dining out dollars and restaurants find themselves struggling with spiraling food costs and potential waste.

The improved dining out scene still faces tumultuous times. We can survive together.

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The Numbers Fill the Shelves

We’ve talked frequently about the growing popularity of gluten-free foods with grocers of all sizes and specialty arenas jumping on board. Well, the numbers in the latest research from the Packaged Facts folks bear out the decision. Their recently released 3rd Edition analysis of the gluten-free market attests to the growing popularity. Marketing G-F foods has become an industry staple, something that now can be called mainstream, not specialty. The consumer market research firm expects continued growth over the next five years.

It’s not just those who must have G-F foods, those with celiac disease, who are driving the numbers, but a larger group of purchasers are making the production and stocking of this food group vital. Other medical conditions seem to respond to a reduction in gluten products, too. This discovery for many purchasers has lead to a spiraling growth curve with the G-F foods and beverage market in 2010 reaching an estimated $2.6 billion in sales, according to Packaged Facts. That’s a lot of bread, or dough! One area where the change is most visible is in the dessert section. More manufacturers and bakers are entering the space in recognition that a sweet tooth is not limited to those who can tolerate gluten.gluten_free_pie_chart.ashx

General Mills (they claim to have over 250 G-F products, that’s a sizable representation) itself has become a major point player with their remixing of the Chex product line and making them gluten-free and announcing the category quite visibly on the packages. They took out the molasses and substituted a barley-based sweetener. Interesting that the taste has not changed at all!

However a company gets there and strives to answer the G-F need, taste cannot be ignored. Too many original products had a cardboardy consistency. Thankfully, those days are pretty much ancient history. Health beckons, but products get repurchased because they fulfill the taste test or the taste memory.

Keep rolling out the G-F foods.

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How ’bout a Coffee Taste Test?

Deals that offer the common refrain, try it you’ll like it, but if not, we’ll give you your money back, are great attention getters. Even though we are encouraged to shred and get rid of excess receipts, sometimes it pays to hold on to proof of purchase as it may prove your ticket to a new taste.

Today’s announcement by Starbucks is one such good reward. In their continual push to get more customers familiar with VIA, their instant Ready-Brew package line, they now say if it’s not to your liking, they will (with proof of purchase from now until the end of August) replace your investment with a sure-fire pleaser: A pound of ground coffee.

This can easily be called a win-win situation. If you try the handy packets and like them, perfect. If you were afraid to try them because of uncertainty, that fear has been eliminated. Perfect. If you flat-out don’t like the taste, you will be able to replace the VIA investment with a Starbucks guarantee: A free 12 oz bag of Starbucks ground house blend. Winnah!

The VIA numbers have been impressive for the company, and the line has expanded from its original Colombia and Italian launch to include an iced brew packet and multiple flavors. Their biggest launch was the holiday VIA Christmas Blend. The VIA rollout was named one of the most memorable product launches of 2010!

With all of this success, why do it? Why not? If more people try it and like, then the VIA numbers continue to impress. If the new users are unhappy, they get rewarded with coffee they are already familiar with.

Now it’s time to do the taste test.  A promise is a promise.efb8c7aadba74a779b0f8cfc4baf3bb6

Everyone’s a winner.

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Those Smart Girl Scouts

Here we are in the midst of winter snacking surrounded by so many ways to boost our caloric intake. Then along comes a tasty tradition: The annual  Girl Scout cookie event. After all, the money provides…The list is impressive and we haven’t even talked about endless snacking, sharing, and good will! It gets harder and harder to say no to Thin Mints (love to keep a box in the freezer, the flavors come out even better).  The program has always been stellar, and a true celebration of know-how, marketing, and leadership. They even have a clever website to demonstrate cookie power.

Well, the Girl Scouts are smarter than we are. In a move that highlights the economic financial chaos that has everyone rethinking their food budgets and generosity quotients, the Girls have decided not to offer their expansive list of delectable choices but to concentrate on the big sellers and not fill up their inventory with unsold boxes. Helps the consumer’s angst, too, as temptation lures with every supermarket outing.

Several chapters are concentrating on the six biggest sellers to see how this type of change will impact overall sales. The most popular cookies will continue to headline the leader-boards. Don’t worry the Thin Mints, the peanut butter Do-si-dos, and the buttery shortbreads are certain keepers. This type of experiment should have the number crunchers busy figuring out the stats. The rest of us will have  to wait and see.girl_scout_cookies_shortbread

Smart move on their part and probably a saving grace for the rest of us as the selection process will be more limited, and we can probably smile and get away with just a single purchase. OK, two boxes, but you get the strategy. No need for us to bulk up as we commiserate with the young ones and fall victim to our inner cravings.

Smart economic move for the organization; our waistlines thank you.

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How Large Can the G-F Letters Get?

With our fancy computers and tablets, we can easily control the size of type and fonts. It seems brand marketers and store managers have figured out that small G’s or GF markings are not sufficient to help purchasers select gluten-free products. Each grocery store visit seems to unearth another product that shouts out in big, bold letters that the food contained in the particular bag is gluten-free. Now you see it; buy it.

Branding is funny that way. Little shelf markings or aisle headers announcing the GF products does not seem sufficient as grocers are looking to enhance their product lineup. Popcorn really does not need the label, but marketers say, why not? Those who cannot have any gluten product need to be assured that a particular item is not made in an environment with other foods that could contaminate the gut. That’s a different commentary. The GF numbers for those with disease or merely conscious of their gluten intolerance are driving up sales and increasing marketing efforts.

One of the ironies of such markings are that unit pricing becomes hard to read. There are so many tabs and tags on the shelf trying to direct your eye toward the store’s latest product, it’s difficult to figure out how much this lemon wafer (GF) is in comparison to the one (GF) on the shelf below. The former GF wasteland has become a waist land as there are some people who believe going GF will help them lose weight. This has been disputed before and is getting a lot of attention again.

Those who need to follow such a diet should take advantage of the many books that separate out the foods and even help with recipes. Here’s one I just received the Complete Gluten-Free Diet & Nutrition Guide. What makes this book easy to use for anyone that has a medical need as with Celiac disease, is the amount of  helpful information. For anyone who needs to watch his gluten intake, the book has an easy to follow 30-day meal plan included with the recipes.GFbook51CGkX5TM4L._SL500_AA300_

I’m always a little mystified by people who complain of numerous stomach issues but have not considered the various possibilities of discomfort. Taking gluten out of one’s diet is an easy comfort test case.

Marketing an issue which has become so popular among health reporters has helped consumers find materials and foods that make their lifestyles easier to digest.

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Valentine’s Day: Special Panic Alert

The signs, regardless of which Zodiac you follow, are already in place: Valentine’s Day is fast approaching. What makes this year’s an extra special, as in contentious, event is the fact that the 14th falls on a Monday. That translates into a weekend of Valentine’s Day events and special menus. For many that means more crowded dining rooms and menus limited to Prix Fixe special love meals.

Now I have nothing against the prix fixe concept as I often find it is the best approach to dining. That’s especially true during the numerous restaurant week promotions as they are based on the multi-course approach to affordable dining. My complaint is with the natural crowd-fillers such as Valentine’s Day or Mother’s Day. They are both dining out experiences that can involve overcrowded dining rooms and harassed wait staff.

Nor do I have anything against a Love Menu. My complaint is quite simple: Diners should be able to dine from the entire menu, not just the highly tailored one. After all a diner has chosen a particular restaurant for its particular food, its menu of choices. There should be no surprises for the diner as in “you mean tonight you are not offering the house specialty?” Everyone who makes a reservation needs to know in advance if the restaurant has limited its menu selection! That is only fair.

So many restaurants have created these special menus for crowd management purposes or simply translated, to accommodate the anticipated large crowd. A kitchen cannot handle everyone’s special request as Valentine’s Day often is all about special requests.

Now you have two choices, probably more, but two will suffice. You can buy (or carry-in) that wonderful piece of fish or meat, a beautiful drusian_prosecco_superiore_di_cartizze_thumbbottle of wine, OK, start with a sparkler, and a fabulous dessert. You can eat in and save your special restaurant for a night that promises to be less crowded. Or, you can find a restaurant that is offering its entire menu, one that lets you choose your special delicacy.

Some critics say Mother’s Day and Valentine’s Day menus are for amateurs. You decide.

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The Countdown Begins

You don’t need me to remind you that the major gift-giving holiday of the year is fast approaching. OK, you don’t need the reminder, but here it is. I have a fun stocking stuffer, a small wrapped goodie that has lots of applications. Wait, you’ve heard about this before, but not in this incarnation:

The Spork.150

I probably still have the Old World metal fork and spoon combo that was designed to help people with various hand issues such as carpal tunnel pain that radiated down the arm into the hand. The so-called utensil was awkward, but certainly a conversation starter. A whole lotta changes have been made, and the concept has become a big plus for lunchbox users, campers, and tykes learning to hold silverware. Of course, I could think of more uses, such as fashionistas looking to brighten up the holiday table. Its color palate is impressive, and they even introduced the titanium one for the more conservative palate.

Easy to buy, easy to give; fun to use.

I’m a believer.

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Time-sensitive Universe–Food on the Cheap

So many choices; so many options to get a deal, a coupon; a special offer unique to each city. There’s Groupon which Google appears to be purchasing. Living Social which is on Amazon’s radar, and a full range of other choices from individual businesses that want to get on the daily coupon bandwagon. Even newspapers  and magazines have figured out how to get advertisers to sign up for daily promos. Every city wants in on this lucrative action.

Each program works a little differently, but the end result is the same: A buyer saves some percentage off the cost of an item or gets multiples of something. Whatever the strategy, the system has taken off like wild fire. People speak glowingly about the $40 of sushi they purchased for $20, or the 3 mani-pedis for $50, or… The options are just limited by a merchant’s trepidation, but that has proven short-sighted as those who have signed up see it is as a dream come true. The social media marketing strategy has worked so well that businesses happily sign up for the short, time sensitive deals. They have little to lose and customers to gain. Consumers may have just a few hours or a day to take advantage of the deal. Sign up some friends, and you’ll save even more.

There’s even a site that lets you get a deal and give a deed. You get a savings advantage, and often a food treat you’ve been coveting, and an organization benefits from your participation. That’s the spirit of the season: lots of winning ways!deal e6d7f3d12285481

Whatever coupon approach you follow, you are certain to save money and feel generous. As the old joke goes, meet me halfway: You first have to sign up!

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A Local Approach to the Weekend

What a week with Thanksgiving itself occupying so much of our time and thoughts. Then there were the flood of emails announcing the Black Friday specials and telling us about Cyber Monday. Caught in between all of this is a wonderful new opportunity to support the small businesses that make us proud. Saturday has been designated as Small Business Saturday. Sure, go ahead and view it cynically as a marketing opportunity for a corporation. Why not? They’re smart as they know you will be shopping and out and about. You’ll be on their program in no time!41602_167641889920409_2734343_n

Show your locavore colors. Get out and about. Take the time to acknowledge the small businesses you want to stay in business. Get on board this newly created event, and take advantage of registering your American Express card. You’ll be rewarded with a gift: a credit back to your account.

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